Having Difficult Conversations Virtual Training

This training will be beneficial for any professional, especially those who line manage or appraise, who may need to have difficult conversations with either fellow employees and/or clients, customers or those you support in your profession (such as parents and carers).

Having a difficult conversation can be anxiety provoking, which can result in key messages of conversations being misunderstood or becoming misleading. This training will use knowledge and skills from therapeutic practice to help increase your confidence and provide you with practical strategies for ensuring difficult conversations remain calm and compassionate in order to facilitate a mutually helpful outcome.